FREQUENTLY ASKED QUESTIONS (FAQ)
Check out our frequently asked questions on everything scuba diving! Including what to know before you book a scuba tour, what to know before you arrive at the boat for your scuba diving charter and what to know before you sign up for or start your PADI scuba diving course! Don’t see your question here? Give us a call and we will be happy to clarify.
Meet Our Ohana
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I was born and raised in California. I started diving in the 70s but really got serious about it much later in life. I eventually became an instructor and taught diving in the cold waters of Northern California. After 35 years working as an engineer in the semiconductor and defense industries I retired. Much to the envy of all of my dive buddies, I moved to Kailua and took over Aaron’s Dive Shop. I consider myself extremely fortunate to be able to retire early and follow my life’s passion for diving.
Rachel
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GM/MSDT/Captain – PADI# 273854
Originally from Edmonton, Alberta, Rachel traded in frozen lakes for tropical seas when she moved to Hawai‘i in 2006 – and she’s refused to thaw out ever since. She joined Aaron’s Dive Shop in 2016 and worked her way up to become the fearless General Manager, keeping the crew, charters, and chaos perfectly balanced (most days).
When she’s not running the show or teaching as a scuba instructor, Rachel takes to the water as a boat captain, especially on days when she’s tired of getting her hair wet. An avid sailor and proud dog mom, she somehow manages to juggle dive gear, dock lines, and dog toys – all with caffeine and contagious enthusiasm.
One item you can’t dive without
Her camera – because pics or it didn’t happen!Favorite Dive Site & Why
Her favorite dive site is Twin Holes, where she can usually find her favorite little buddy – the pipefish.
Sarah
Tim
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Tim has been part of Aaron’s Dive Shop since the days of Jack Aaron himself. A certified Divemaster, Tim’s true passion lies in free diving and spearfishing. Born in Monterey, California, he’s been connected to the ocean his entire life and, if it were up to him, his two pet cockatiels would join him underwater. You’ll usually find Tim behind the sales desk helping customers gear up, but on the weekends, he’s out chasing fish and depth on a single breath.
Ken
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Shop Staff/MI – PADI #442033
In the mysterious realm where the sea meets the sky, there exists a figure of legend: Ken, the enigmatic scuba sage. With a heart as deep as the ocean and a passion for tec diving that burns brighter than a thousand suns, Ken is a force to be reckoned with beneath the waves. His very presence commands respect from the denizens of the deep, who whisper tales of his exploits in hushed tones.
Ken’s mastery of the underwater world is unmatched, his every movement a ballet of precision and grace. He guides his students not just through the motions of diving, but on a journey of self-discovery beneath the waves. With a twinkle in his eye and a mischievous grin, he regales them with tales of underwater conquests and brushes with the unknown.
But beware, for Ken is not one to shy away from danger. He is a seeker of thrills, a conqueror of the abyss, and a collector of tales that would make even the bravest adventurer’s blood run cold. To dive with Ken is to dance on the edge of oblivion, to stare into the abyss and laugh in its face. So, if you dare to join him on his quest for underwater glory, prepare yourself for a journey unlike any other – for with Ken as your guide, the depths hold no secrets, only endless possibilities.
Franchesca
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MSDT – PADI #411997
Francesca is our bestest Discover Scuba Diver wrangler, keeping new divers calm, collected, and laughing all the way from their first splash to their safety stop. Originally from Milano, Italy, she’s our in-house Italian expert – both for cooking advice and for adding extra flair to any conversation. She speaks four languages and is equally excited to use all of them, sometimes in the same sentence. You’ll find her on the boat almost every day, making divers smile, pasta sauce recommendations, and showing off her air consumption skills.One item you can’t dive withoutFrancesca never dives without a backup mask – because you never know when a dolphin might steal the first one, or when you’ll need to lend it to a student who “swears they didn’t drop theirs overboard.” Around here, her spare mask has saved more dives (and more dignity) than we can count!
Favorite Dive Site & Why
Francesca’s favorite dive site is Fantasy Reef, thanks to its epic underwater topography and slightly deeper reefs. She loves weaving through the coral canyons and exploring the dramatic ledges – it’s like an underwater playground where every turn promises something new.
Ally
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Ally hails from the rainy town of North Bend, Washington, and holds a Bachelor of Science in Marine Biology. As the oldest of three siblings, she’s perfected the art of patience – especially when helping divers purchase the perfect mask. An avid diver with a soft spot for invertebrates, Ally is your go-to gal for all things spineless. Whether it’s an octopus, a sea cucumber, or a jellyfish, she’s got all the fun facts. You’ll find her behind the retail counter at Aaron’s Dive Shop, always happy to chat about the ocean’s weird and wonderful creatures.
One item you can’t dive without
Ally swears her dives would turn into seaweed disasters without her trusty Rip Tie and headband – her long, thick hair has more volume than a lionfish on espresso!
Favorite Dive Site & Why
Ally’s favorite dive site is Black Rock, where the ceiling of the cave glows with bright orange cup corals, her ultimate hide-and-seek zone for spotting sneaky nudibranchs tucked between them!
Brian
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OWSI – PADI #534605
Originally from Portland, Oregon, Brian traded in rainy days for sunny dives and now calls Waikiki home. By day, he’s a personal trainer, motivating clients to crush their goals. But when he’s not in the gym, you’ll find him underwater – spotting turtles, guiding dives, and proving that muscle does float (eventually).
His dive journey began when one of his clients gifted him a Discover Scuba Diving experience, and he’s been hooked ever since.
When he’s not coaching, diving, or perfecting his underwater flex pose, Brian’s usually reminding everyone that he’s still single – and makes an excellent dive buddy who can carry all the tanks in one trip.
One item you can’t dive without
The one piece of gear Brian never dives without? His SMB. It makes him feel safe – like a big, inflatable security blanket that tells the boat, “Hey, I’m over here!”
Favorite Dive Site & Why
Brian’s favorite dive site is the Pinnacles, thanks to its epic topography and “I-could-totally-live-here” vibe.
Lauren
Autumn
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SHOP STAFF
With over 30 years in the dive industry (yes, since before some of our interns were born), Autumn has dedicated her career to turning salty water into life lessons. She’s passionate about ocean conservation, education, and inspiring others to care for the marine world -preferably while wearing fins.
When she’s not teaching, organizing cleanups, or mentoring the next generation of divers, you can probably find her underwater chatting with turtles or plotting her next coral restoration project. Autumn believes in the power of community and connection to protect our blue planet – and she’s living proof that ocean stewardship pairs best with a good laugh and a full tank.
(Also, if the Malama Kai Foundation is reading this… she’s still available for that Board of Directors spot.)
One item you can’t dive without
A knife. Not because she’s dramatic (well, maybe a little), but because nothing ruins a dive faster than getting tangled in rogue fishing line. Knives save coral, turtles, and sometimes even pride.Favorite Dive Site & Why
Her favorite dive site is the Corsair, where she once had the dive of a lifetime when a mother and baby humpback whale cruised by during her safety stop. It’s been her happy place ever since.
Paul
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IDC STAFF – PADI #303237
Paul is a highly experienced PADI IDC Staff Instructor who has been diving since 1989 and teaching since 2012. With decades of experience beneath the surface, Paul brings a wealth of knowledge, professionalism, and passion to every course he teaches.Dedicated to creating confident, capable and environmentally aware divers, Paul takes pride in mentoring students at all levels – from beginners taking their first breaths underwater to professional candidates preparing for their Instructor Development Course. His calm, patient approach and deep respect for the marine environment make him a trusted and inspiring mentor.
Favorite marine animal
If he could be any marine creature, Paul would be a manta ray – graceful, curious and always gliding effortlessly through the blue.
Larry
Tony
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Shop Staff
Tony grew up right here on Oʻahu and is known as the friendliest guy in town – always smiling, always ready with a story. Some call him the dolphin whisperer because no matter where he dives, the ocean’s locals seem to follow him. Sharks, monk seals, and dolphins all can’t get enough of him (and honestly, neither can we). When he’s not taking friends on unforgettable dives, Tony’s probably out sailing his boat, Kuewa – which means wanderer in Hawaiian – the very same vessel he sailed all the way from California to Oʻahu. If you’re lucky, he might just invite you along for the next adventure.
Maddi
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OWSI/Shop Staff – PADI# 458290
*Update Nov. 2025Maddi may have left Aaron’s, but we’re far too heartbroken (and maybe a little in denial) to take her off the ʻOhana page. She went and married her dive instructor sweetheart, Jesse, the classic “met at the dive shop” love story, and the two swam off into the sunset to chase bigger adventures off island. She might be gone, but she’s forever part of the Aaron’s family, and we’re still hoping she’ll come back for tank fills and gossip.
Introducing Toad, the amphibious wonder of the deep blue. Born with
webbed feet and an affinity for holding her breath longer than your
average goldfish, Toad emerged from the primordial ooze ready to conquer
the underwater world. Now, Toad graces the mortal realm as a scuba
instructor extraordinaire at the local dive shop. With a buoyancy
control that would make Newton jealous and a knack for finding the most
elusive sea creatures (or at least pointing in their general direction),
Toad is the undisputed Queen of the underwater jungle gym. So, if you’re
ready to plunge into the depths of the ocean with a side of whimsy and a
dash of absurdity, look no further than Toad, the scuba instructor who’s
more frog than man, but all legend.
Charlotte
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Shop Staff
Originally from Michigan, Charlotte aka “Chunk” traded in the Great Lakes for the great Pacific when she moved to O’ahu to chase her dream of becoming an intern at Aaron’s Dive Shop. She quickly proved herself with unstoppable work ethic and contagious positivity, and we knew we had to keep her around. She’s now a proud graduate of the Aaron’s internship program.
One item you can’t dive without
Her Garmin Mk3i – because if it’s not logged, did the dive even happen?
Favorite Dive Site & Why
A brand-new Divemaster, Chunk continues to impress both above and below the surface. Her favorite dive site is Koko Craters, where she took her very first dive in Hawai‘i – and instantly realized that this was way better than freshwater and drysuits back in Michigan.
Josh
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Kyle
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Gabby
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OWSI – PADI #517418
Aloha! My name is Gabby Abouhassan. I’m a scuba instructor at Aaron’s Dive Shop and also help with our marketing. I’m a marine biologist and conservationist originally from Miami, and I’ve dedicated my time in Hawaiʻi to helping restore Oʻahu’s coral reefs while teaching students along the way. When I’m not teaching, you can still find me in the ocean freediving, surfing, paddleboarding, or diving with friends.
What I love most about Aaron’s is how much the team genuinely cares about our community and the environment. I’ve been part of the Aaron’s ʻohana for over two years, and it truly feels like home. Our owner and managers go above and beyond to make this one of the best dive shops on the island, and I’m grateful every day to work with such an incredible team.